ki999 Terms and Conditions

These terms and conditions ("Terms") are a binding legal document applicable between ki999 ("Platform", "we", "us") and its users ("you", "member"). These terms apply to the ki999 website, mobile version and all related services.

ki999 is an online gaming platform that provides sports betting, casino games, slots, fishing games and other gaming services for players in Bangladesh. Before using this platform, please ensure that you are at least 21 years of age and that online gaming is legal under the laws of your area.

ki999 reserves the right to amend these terms and conditions at any time. Continued use of the platform after amended terms are published will be considered as your automatic acceptance of the updated terms.

2.1 Age and Eligibility Requirements

To open an account with ki999, you must meet the following conditions:

• You must be at least 21 years of age.
• You are not a resident of any country or region where online gaming is completely prohibited.
• You are of sound mind and capable of making your own decisions.
• You have not previously been banned from ki999 or any of its affiliated platforms.
• Online gaming is legal or not prohibited under the laws of your area.

2.2 Account Registration

Each member may open only one account. Opening multiple accounts in the same person's name is strictly prohibited. All information provided at the time of registration must be truthful, accurate and complete. If an account is opened with incorrect or false information, ki999 reserves the right to close it at any time and withhold funds.

At the time of registration you must provide an active mobile number and email address. ki999 may request additional documents at any time to verify this information.

2.3 Identity Verification (KYC)

For security and fraud prevention purposes, ki999 may request identity verification from members at any time. In such cases, a copy of a National Identity Card (NID), passport or other government-issued identification may be required. Withdrawals may be temporarily suspended until identity verification is complete.

3.1 Password and Security

You are fully responsible for the security of your ki999 account. Do not share your username or password with anyone. Use a strong password that is difficult to guess and change it regularly. If you suspect that your account has been accessed without authorization, notify us immediately via live chat.

You are personally responsible for all activities carried out from your account, unless you can prove that the account was used by someone else without authorization.

3.2 Updating Account Information

If your contact information (mobile number, email, etc.) changes, inform ki999 without unnecessary delay. ki999 will not be responsible for any issues arising from outdated or incorrect information.

3.3 Account Transfer Prohibited

A ki999 account is entirely personal. Transferring, selling or lending an account to anyone else is strictly prohibited. If such activity is detected, the account will be closed immediately.

4.1 Deposit Methods and Limits

ki999 currently supports the following payment methods:

• bKash — Personal or merchant account
• Nagad
• Rocket
• Upay

The minimum deposit amount is ৳100 (for each method). The upper deposit limit is set by ki999 and may change from time to time.

Deposits are generally credited to the account instantly or within a few minutes. If there is a delay due to technical reasons, please contact our live chat.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Withdrawals can only be made to the payment method you used for your deposit.
• Withdrawal limits are set by ki999 and may vary depending on the account level.
• Withdrawals may be suspended until identity verification is complete.
• If fraudulent activity is suspected, ki999 may hold withdrawals until an investigation is complete.

4.3 Currency

All transactions on ki999 are conducted in Bangladeshi Taka (BDT / ৳). Conversion charges may apply for transactions in foreign currency.

5.1 Welcome Bonus

ki999 offers new members a 200% bonus on their first deposit up to ৳10,000. To withdraw this bonus, the combined amount of the bonus and the original deposit must be wagered 10 times (10x).

For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus, making your total balance ৳3,000. You must place ৳30,000 (3,000 × 10) in bets before withdrawing.

5.2 General Bonus Terms

• Bonuses are added only to the real money balance in your account and cannot be transferred directly to a bank account.
• A bonus offer may be used only once, unless specifically stated otherwise.
• If bonuses are claimed from multiple accounts, all such accounts will be closed and the funds will be forfeited.
• ki999 reserves the right to modify, suspend or cancel any bonus offer at any time.
• Bonuses have a set expiry — if not used within the specified time they will be automatically cancelled.

5.3 VIP Program

ki999's VIP program has five tiers, each offering weekly cashback:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.7% weekly cashback
• Platinum: Up to 1.0% weekly cashback
• Diamond: Up to 1.2% weekly cashback

You can advance to a higher tier based on active gaming activity and engagement with the platform.

6.1 Game Rules

Each game available on ki999 has its own rules and terms, which can be found in that game's interface. It is advisable to read the relevant game rules thoroughly before starting to play.

If a game does not complete properly due to a technical error, ki999 reserves the right to void that round and refund the bet.

6.2 Sports Betting

The following rules apply when betting on cricket (BPL, IPL, T20 World Cup), football (FIFA), handball and other sports:

• Once a bet is confirmed it cannot be changed.
• If a match is cancelled or abandoned, the funds for the related bet will be refunded.
• Decisions regarding team composition or player changes are entirely at ki999's discretion.
• ki999 reserves the right to close live betting after a match has started.

6.3 Results and Payouts

Game results and payouts are determined by the ki999 system. In the event of a technical error or display mistake, the correct result will be taken from the system log. If there is any dispute over prize payments, ki999's decision will be considered final.

The following activities are strictly prohibited on ki999. Violation of these prohibitions will result in immediate account closure and forfeiture of funds:

• Opening or operating multiple accounts in the same person's name.
• Opening an account or conducting transactions using someone else's identity.
• Intentionally exploiting strategic flaws or bugs in a game.
• Playing games using bots, scripts or automated software.
• Using the platform for money laundering or illegal financial activities.
• Bonus abuse — placing opposing bets for the purpose of withdrawing bonus funds.
• Attempting to hack the ki999 system or sending malicious software.
• Threatening, harassing or using offensive language toward other players or staff.
• Making payment chargebacks or fraudulent payments.

ki999 places the highest importance on protecting your personal information. We keep your data secure using SSL encryption and modern data protection technology.

For details on how your personal information is collected, stored and used, please read our Privacy Policy.

ki999 never sells your personal information to third parties. However, we may be required to provide information in response to a lawful request from law enforcement agencies or a court order.

ki999 firmly believes in responsible gaming. We want you to enjoy gaming as a form of entertainment, not as a source of financial problems or stress.

You may need help in the following situations:

• You are placing larger bets to recover losses.
• Gaming is causing problems with your family or work.
• You are borrowing money to place bets.
• You cannot stop yourself.

For more information on responsible gaming and to access self-limitation features, visit our Responsible Gaming page or contact us via 24/7 live chat.

10.1 Service Availability

ki999 always strives to ensure uninterrupted service. However, service may be temporarily disrupted due to technical maintenance, server issues, internet failure or unavoidable circumstances. ki999 will not be liable for any loss suffered by a member due to such disruption.

10.2 Gaming Losses

Online gaming carries the risk of losing money alongside the possibility of winning. ki999 never guarantees a specific outcome. ki999 will not provide any compensation for money lost in games.

10.3 Third-Party Services

ki999 uses the services of third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) and payment providers. ki999 will not be liable for any losses caused by issues with third-party systems.

11.1 ki999's Rights

ki999 may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of these terms and conditions.
• False information found during identity verification.
• Detection of fraudulent or illegal activity.
• No activity on the account for an extended period (12 months).
• Self-exclusion activated at the member's request.

11.2 Member's Rights

Any member may request to close their account at any time. Any available balance must be withdrawn before the account is closed. To request account closure, contact our 24/7 live chat or send an email to [email protected].

12.1 Dispute Resolution

If a dispute arises with ki999, please contact our support team first. We aim to resolve all disputes promptly and fairly. If a resolution cannot be reached through discussion with the support team, both parties may appoint a mutually agreed neutral mediator.

12.2 Language of Terms

These terms and conditions are written in Bengali. In the event of any conflict between a translation or alternative version and the original Bengali version, the Bengali version shall take precedence.

12.3 Severability of Terms

If any part of these terms and conditions is declared invalid or unenforceable for any reason, the remaining parts shall remain fully in effect. If ki999 does not enforce any provision of these terms, that shall not be considered a waiver of that provision.